Category: Bestellingen & verzendinformatie

Do you have questions about your order? View the most frequently asked questions here. Is your answer not listed? We are happy to help you via email.

I have a complaint, what now?

We think it is important that you are satisfied with your product purchase. If this is not the case, you can contact our customer service. We will do everything we can to find a good solution. If this does not lead to a solution, it is possible to register a dispute for mediation via Stichting …

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Will my order be packaged discreetly?

Discretion is very important to us. Your order is always shipped in a neutral brown cardboard box. As the sender we only mention small Neofollics or NHT.