Exchange and Returns

Use products without risk with our 100% satisfaction guarantee

Are our products new to you? We know that our products deliver the intended results for the vast majority of men and women who use them as directed.

How do we know this?

  • Because we have been developing functional and high-dose hair growth products for more than 5 years and continuously perfect them.
  • Because our products are extensively tested for effect, dermatological properties and ease of use
  • Because we have seen the results first hand and get positive feedback from customers of all ages and hair types

Our vision is that you should always be satisfied with our products. If the product is not quite what you expected, we will be happy to contact you to find the solution that you are satisfied with. Whether that is additional personal advice on the use, exchange or replacement of a product.

If you are not satisfied with the products in any way, please contact us at klantenservice@neofollics.nl and indicate why you are not satisfied. We will contact you as soon as possible.

To be eligible for our warranty, you agree to our warranty conditions, which you can find here.

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