Delivery time & shipping costs

At Neofollics Hair Technology we understand you want to receive your Neofollics products as soon as possible. That is why we partnered with the most reliable shipment partners per country. 

Track your package

You can track the order status of your package here.

Delivery via PostNL

If you place your order before 10 p.m. (on working days), we strive to ship your order the same day. Your order will then be delivered within 2 days with PostNL. If it is not possible to send your package the same day, your package will be shipped the next workday via PostNL. You will therefore always receive your order (on working days) within two days.

You will receive a shipping confirmation of your order from us by email. Your package will be offered once to the neighbors, if you are not at home. If the first delivery attempt is unsuccessful, you can choose to pick up at a collection point or another delivery time via “My Parcel” from PostNL. If a second delivery attempt is also unsuccessful, you can pick up your package the next (working) day at the specified collection point. Note: your package will be available at this pick-up point for 7 days. After 7 days, the package will be returned to us.

Packaged discreetly

Discretion is very important to us. Your order is always shipped in a neutral brown cardboard box. We only mention small Neofollics as the sender.

*Note that orders will be packed until 10 p.m. on working days (monday - friday). Weekend days do not count in the shipping days.

Current delivery delays can be found here

 Country

Costs

Free Shipping

Shipping time

Albania €14,95 Above €100

7 - 9 workdays

Andora €12,95 Above €100

6 - 10 workdays

Austria

€5,95

Above €100

5 - 7 workdays

Belgium

€4,95

Above €20

Within 24 hours

Bulgaria

€5,95

Above €100

6 - 8 workdays

Canada

€12,95

Above €100

9 - 14 workdays

China

€12,95

Above €100

11 - 14 workdays

Croatia

€5,95

Above €100

5 - 7 workdays

Cyprus

€5,95

Above €100

9 - 14 workdays

Czech Republic

€5,95

Above €100

4 - 6 workdays

Denmark

€5,95

Above €100

4 - 6 workdays

Estonia

€5,95

Above €100

6 - 8 workdays

Finland

€5,95

Above €100

6 - 8 workdays

France

€5,95

Above €100

4 - 6 workdays

Germany

€4,95

Above €100

4 - 6 workdays

Greece

€5,95

Above €100

9 - 14 workdays

Hungary

€4,95

Above €100

5 - 7 workdays

Ireland

€5,95

Above €100

7 - 9 workdays

Italy

€4,95

Above €100

5 - 7 workdays

Latvia

€4,95

Above €100

5 - 7 workdays

Liechtenstein

€13,95

Above €100

11 - 14 workdays

Lithuania

€4,95

Above €100

7 - 9 workdays

Luxembourg

€4,95

Above €100

4 - 6 workdays

Malta

€5,95

Above €100

9 - 14 workdays

Montenegro

€12,95

Above €100

11 - 14 workdays

Netherlands

€4,95

Above €20

Within 24 hours

New Zealand

€12,95

Above €100

9 - 14 workdays

Norway

€5,95

Above €100

6 - 8 workdays

Portugal

€4,95

Above €100

6 - 8 workdays

Romania

€5,95

Above €100

6 - 8 workdays

Serbia

€12,95

Above €100

8 - 14 workdays

Singapore

€5,95

Above €100

8 - 11 workdays

Slovakia

€4,95

Above €100

6 - 8 workdays

Slovenia

€4,95

Above €100

6 - 8 workdays

Spain

€4,95

Above €100

6 - 8 workdays

Sweden

€4,95

Above €100

5 - 7 workdays

Switzerland

€5,95

Above €100

6 - 8 workdays

United Kingdom **

£5,95

Above £50

7 - 9 workdays

United States

€12,95

Above €100

8 - 14 workdays

 

*The shipping prices can be different based on the local currency.

** United Kingdom Note: tax and import duties are paid by the customer for orders over £135.

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