7-Days Exchange Guarantee
Do you find out after using one of our products that you are experiencing physical complaints
How does the Exchange Guarantee work?
1. You report your physical complaints about a product by filling in the form below within 7 days after the order has been received.
2. After receiving this form, we will consult and think along with you.
3. If necessary, we propose which product suits your situation better.
4. After consultation with our customer service, you can return the used product to our warehouse. You will receive the instruction by email.
5. If you send us proof of shipment, we will immediately ship your new Neofollics item(s).