Result Guarantee Programme

You can qualify for this guarantee when you have followed the steps below. Once all these steps have been completed, you are part of the results programme and you are eligible for the no-good-money-back guarantee. Different conditions apply to our Scalp Therapy, which will be described further down the page.

1. How does the Results Programme work?

1. Create an account on our website.
2. You are only eligible when you start with a full treatment package to be part of the results programme.
- Order the Hair Growth treatment
- Order the Beard Growth treatment
- Order the Anti-Grey treatment

Please note that the contents of the package are insufficient for the entire treatment period. Please look at the table for the minimum amount of products for each programme. 

Go to the product overview

2. Questionnaire

3. You fill in the questionnaire for the baseline measurement at the start of your treatment, which you will send in on time along with the before-photos. Make sure the photos are taken from both side views, front view and back view. The photos should be of high quality so that they can properly assessed. 

You will receive an email with your personal expectations. Wait until then to use the products.

Anti-Grey: Complete the questionnaireHair growth: Complete the questionnaire Beard growth: Complete the questionnaire

3. Complete the programme

4. You have constistenly used a full treatment package for a period of at least 180 days.

5. Interim measurements showed that the treatment was applied correctly, think about frequency of use.

6. The intermediate measurements, T=90 and T=180, are completed and sent completely and on time. Make sure you keep track of when you complete the questionnaire yourself.

7. The products used during the entire treatment were purchased through Neofollics.com 

8. Your order history showed that you were able to use the products as prescribed for 180 days.

Want to know more about our regulations? If the conditions above have been met and positive results* have not been achieved, we will refund the full purchase price within 14 days of processing.

*Positive results may be different for each treatment.

Result Guarantee Programme Scalp Therapy Line

Different conditions apply tot he scalp treatment: this is due to the duration of the treatment and the period in which the results can already been seen. Below are the conditions you must meet to be part of the results programme regarding the scalp treatment.

1. With your first order, you will create an account on our website, you will then be an official member of the Neofollics community.

2. Only when you start using a full treatment package are you eligible to be part of the results programme. So in the case of the Scalp Therapy, this applies to the Shampoo and Mask.

3. You will complete the questionnaire fort he baseline measurement at the start of your treatment, which you will send in on time along with the before-photos. Make sure the photos are taken from both side views, front view and back view. The photos should be of high quality so that they can be properly assessed.

Complete the questionnaire

4. You have used the complete scalp treatment for a period of 60 days.

5. The products used during the full treatment were purchased through Neofollics.com

7. Your order history showed that you were able to use the products as prescribed for a minimum of 60 days. If it is found that the above conditions were met and positive results* were not achieved, we will refund the full purchase price within 14 days of processing.

*Positive results may be different for each treatment.