Result Guaranteed Program
You can qualify for this guarantee when you have followed the steps below. Once all these steps have been completed, you are part of the results program. Different conditions apply to our Scalp Therapy, which will be described further down the page.
1. How does the Results Program work?
1. Create an account on our website.
2. You are only eligible when you start with a full treatment package to be part of the results program.
- Order the Hair Growth treatment
- Order the Beard Growth treatment
- Order the Anti-Grey treatment
Over the entire period of the program, you will need several treatment packages. Check the table at the bottom for the number of products for each treatment.
2. Questionnaire
You fill in the questionnaire for the baseline measurement at the start of your treatment, which you will send in on time along with the before-photos. Make sure the photos are taken from both side views, front view and back view. The photos should be of high quality so that they can properly assessed.
You will receive an email with your personal expectations. Wait until then to use the products.
3. Complete the program
4. You have constistenly used a full treatment package for a period of at least 180 days.
5. Interim measurements showed that the treatment was applied correctly, think about frequency of use.
6. The intermediate measurements, T=90 and T=180, are completed and sent completely and on time. Make sure you keep track of when you complete the questionnaire yourself.
7. The products used during the entire treatment were purchased through Neofollics.com
8. Your order history showed that you were able to use the products as prescribed for 180 days.
If the treatment is not as expected as communicated at the T=0 by Neofollics, we will refund, pro rata to success, up to the full amount. We reserve the right to charge a fee for administrative costs.
Amount of products for each Result Program
The products you will use depends on your personal situation and which treatment you will use. Example: Do you suffer from thinning hair? Then use the Treatment for Thinning Hair (shampoo and Tablets). During the T=90 evaluation, we will advice you if you need to boost your treatment with more products.
| Product line | Which product | Period of use | Amount of products |
|---|---|---|---|
| Hair Growth Line | Neofollics Hair Growth Stimulating Shampoo | 180 | 3 |
| Neofollics Hair Growth Stimulating Conditioner | 180 | 3 | |
| Neofollics Hair Growth Supporting Tablets | 180 | 4 | |
| Neofollics Hair Growth Stimulating Lotion | 180 | 3 | |
| Neofollics Hair Enhancing Scalp Roller | 180 | 2 | |
| Beard Growth Line | Neofollics Beard Growth Stimulating Serum | 180 | 3 |
| Neofollics Beard Growth Enhancing Roller | 180 | 2 | |
| Neofollics Beard Growth Supporting Tablets | 180 | 4 | |
| Anti-Grey line | Neofollics Anti-Grey Tablets | 180 | 6 |
| Neofollics Anti-Grey Serum | 180 | 6 | |
| Scalp Therapy Line | Neofollics Scalp Therapy Peeling Serum | 30 | 1 |
| Neofollics Scalp Therapy Exfoliating Shampoo | 30 | 1 | |
| Neofollics Scalp Therapy Nourishing Mask | 30 | 1 |
Result Guarantee Program Scalp Therapy Line
Different conditions apply tot he scalp treatment: this is due to the duration of the treatment and the period in which the results can already been seen. Below are the conditions you must meet to be part of the results program regarding the scalp treatment.
1. With your first order, you will create an account on our website, you will then be an official member of the Neofollics community.
2. Only when you start using a full treatment package are you eligible to be part of the results program. So in the case of the Scalp Therapy, this applies to the Shampoo and Mask.
3. You will complete the questionnaire fort he baseline measurement at the start of your treatment, which you will send in on time along with the before-photos. Make sure the photos are taken from both side views, front view and back view. The photos should be of high quality so that they can be properly assessed.
4. You have used the complete scalp treatment for a period of 60 days.
5. The products used during the full treatment were purchased through Neofollics.com
7. Your order history showed that you were able to use the products as prescribed for a minimum of 60 days. If it is found that the above conditions were met and positive results* were not achieved, we will refund the full purchase price within 14 days of processing.
*Positive results may be different for each treatment.