Office manager / Back office employee

Arnhem

Office manager - back office employee

Full time

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About Neofollics

Neofollics Hair Technology is a fast-growing organization in the personal care sector. We are active in more than 40 countries and are fully committed to innovation and growth. You will join an ambitious work environment with plenty of room for your ideas, commitment, and development.

Your role

As a Back Office Employee / Office Manager, you are an important link within our organization. You ensure that the office runs smoothly, administrative processes proceed well, and customers are assisted professionally. You maintain an overview, think ahead, and support colleagues in a practical and structured manner.

Your responsibilities

Managing and supporting daily office operations.
Ensuring a tidy, organized, and pleasant working environment.
Supporting the sales team (manager) with administrative and operational tasks.
Maintaining customer contact regarding orders, deliveries, invoices, and practical inquiries.
Processing and reviewing orders, invoices, and related administrative records.
Coordinating the shipping process to customers in collaboration with internal colleagues and logistics partners.
Organizing lunches, office supplies, and other practical office-related matters.
Identifying maintenance or facility-related issues and ensuring appropriate solutions are implemented.
Coordinating team events, meetings, and company-wide organizational activities.
Contributing ideas and improvements for administrative, commercial, and operational processes.

What we ask of you

Minimum MBO-level (vocational) working and thinking ability, preferably in Administration, Business Administration, Office Management, or a related field.
At least 3 years of experience in an administrative, back-office, sales support, or similar support role is preferred.
Strong communication skills, both verbal and written.
A customer-focused, service-oriented, and professional attitude.
Attention to detail and accuracy in order processing, invoicing, and administrative tasks.
Strong problem-solving skills and a proactive approach to work.

What we offer you

A monthly salary between €2,700 and €3,200 based on a 40-hour workweek, depending on your knowledge and experience.
An inspiring and ambitious work environment with ergonomic workplace facilities.
A high level of responsibility and plenty of room for personal initiative.
A close-knit and enthusiastic team.
Support and guidance to help you achieve your personal development goals.
A collaborative and informal working atmosphere with short communication lines and strong team involvement.
A performance-based bonus scheme of up to 1.5 times your gross monthly salary per year upon achieving company and team targets.
A 5% pension contribution, with the employer contributing 5% of your gross salary toward your pension plan.
25 vacation days based on a 40-hour workweek, with the option to purchase up to 5 additional vacation days per year.

Do you have any questions?

Please feel free to contact us at customerservice@neofollics.com